Table of Contents
In case you want to change your smartphone or something unforeseen happens that you need to change your WhatsApp to another device, it's always good to have a backup. This way your data, conversations and even media are saved so that you don't lose anything in case of restoring your phone, exchanging it for a new one or — in the worst case scenario — replacing a stolen cell phone. Today we are going to teach you how to make a WhatsApp backup on iPhone. Just see how simple steps are and, quickly, you finish the process!
Automatic WhatsApp backup
The most practical way to back up your Whatsapp No. iPhone It is through automatic process. Just enable the feature, choose a period for the app to save everything and that's it. Check out:
Step 1: Open WhatsApp and in the bottom right corner choose “Settings";
Step 2: Now choose the option “Backup conversations";
Step 3: In the middle of the screen there is the option “Automatic backup", possibly with the status "Disabled" — as in the image. Select this option;
Step 4: Four periods will appear for you to choose the frequency with which the backup is made: daily, weekly, monthly ou disabled — we suggest that you make a daily backup. The app itself suggests that you stay on a Wi-Fi network during the backup period, avoiding a possible high consumption of data from your mobile franchise.
Ready! After selecting the period, your backup will be done automatically. Thus, your conversations and media files will be copied to your icloud storage, giving you the option to include or exclude videos in the process. The time required to complete the iCloud backup will vary depending on your internet connection speed and the size of the data to be backed up.
On the screen shown in Step 3 (Settings > Chat Backup), there is the option “End-to-End Encrypted Backup“, which adds an extra layer of security on your data. We suggest activating encryption, so that every backup that the app makes will have an extra layer of protection for the user, avoiding possible intruders.
In case you want to reduce the WhatsApp backup size, it is possible to export conversations of a certain contact to a TXT file containing only the text of the conversation or a ZIP file also including all the media. To export conversations, follow these steps:
Step 1: Open the conversation you'd like to save and click on the contact's name at the top of the screen. Then scroll down all the screen and choose the option “export conversation";
Step 2: Choose how you want this conversation to be exported: with or without media included (photos and videos present in this conversation added to the export file);
Step 3: Now just choose how do you want to share this file with all the records of that specific contact: via email, saving in your files, choosing other apps, etc.
Step 4: Now, open the ZIP file and get access to all the exported content of the conversation.
Difficulties with backup
Failed to create a backup — or even managed to do it, but is not succeeding retrieve it? WhatsApp itself has separated some general items that can help users who face a barrier. Check it out below:
Solutions when creating a backup
- Make sure you are logged in with your Apple ID, the same used to access the iCloud;
- Make sure iCloud Drive is turned on. Go to your iPhone's Settings, click on your name, then select iCloud. Make sure iCloud Drive is enabled;
- Try disabling and re-enabling iCloud Drive. Go to iPhone Settings, tap your name, choose iCloud, then turn iCloud Drive off and on again;
- If you activated iCloud Drive on another device using the same Apple ID, you need to update to iOS 12 or later to back up;
- Make sure you have enough space in your iCloud account to perform the backup. Make sure you have at least 2,05 times more space available in your iCloud account than the actual backup size;
- If you're trying to back up using a mobile data connection, be sure to turn that option on for iCloud;
- To manually create a backup, open the WhatsApp app, go to Settings > Chats > Chat Backup > Back Up Now;
- Try performing a manual backup using a different network, preferably the one you connect to most often.
Solutions to rescue a backup
- Make sure you are trying to restore data using the same phone number and iCloud account used to create the backup;
- If you are restoring an end-to-end encrypted backup, confirm that you are entering the correct password or key;
- Make sure you have enough space on your iPhone to restore. You must have at least 2,05 times more free space in your iCloud account and on your device than the actual backup size;
- If the backup was performed via iCloud Drive, please note that the restore can only be completed on an iPhone running iOS 12 or later;
- If you have activated iCloud Drive on another device using the same Apple ID account, you will need to update your phone to iOS 12 or later in order to restore from the backup;
- Try performing the restore on a different network, preferably one you regularly connect to;
- To troubleshoot, turn iCloud Drive off and on again. Go to iPhone Settings, select your name, then tap iCloud. Turn off iCloud Drive and then turn it back on;
- If necessary, log out of your iCloud account and restart your iPhone by turning it off and on again. After restarting, login to your iCloud account and try the restore again.
And you, what did you think of our tutorial? Will it help you feel more relaxed about your WhatsApp records? Tell us in the comments!