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During an event held in the city of São Paulo for journalists and content creators, the Samsung launched the Brazilian initiative solution that allows smartphone owners to lock the screen of their lost or stolen cell phones in less than a minute.
The process can be done online or by phone call and, if you recover your smartphone, you can use it again normally. Check all the details of galaxy padlock right now.
Feature developed in Brazil
The functionality galaxy padlock was developed by Samsung Brasil and, until the closing of this article, was only available in tupiniquim lands. It is expected that other countries in Latin America and the rest of the world will also receive the service, but, at least for now, the galaxy padlock can only be activated by Brazilian customers.
Our smartphones offer secure experiences and data privacy through Samsung Knox protection. But as we believe it is possible to go further and innovate in everything we do, including security, we created Cadeado Galaxy, which is yet another service that offers people convenience by keeping their most important data always protected. With a native and impossible to remove service, we bring an extra layer against scams and malicious use of information.
Eduardo Santos, corporate market director of the Mobile Experience division at Samsung Brazil
As it works in an online format or through a telephone exchange that eliminates the need for humans, the remote blocking process can be done 24 hours a day, seven days a week. Anyone who finds the device locked will not be able to turn off the model, as the keys are also unusable.
Blocking performed via IMEI
Services such as Find My Device, from Google e SmartThingsFind, of its own Samsung, are great for anyone who has lost or stolen their cell phone. And to further complement security, the smartphone manufacturer Galaxy now allows its customers, by subscribing to the service, to be able to block the screen and access to what is saved on the smartphone, in case it has been lost or stolen.
The company explains that instead of just performing a complete system restore so that the data is erased, the galaxy padlock — as the name suggests — blocks the screen of the device registered in the account, preventing access to its content. The locking and unlocking process, in total, takes less than a minute.
Another important detail of this news is that it happens within the platform Knox, exclusive to Samsung. This is the separate partition of your phone's internal storage where all your personal information such as passwords, credit card details and what else you consider sensitive content is saved.
How to activate?
The registration activation process is simple and takes less than 10 minutes to complete. Look:
- First, you need to access the Galaxy Lock official website through your smartphone Samsung;
- Just inform the IMEI of the device, which can be found on the receipt or box of the device, or by pressing * # # 06 in the application Phone;
- If you are not part of the list of models that won 2 years of service, then just choose one of the plans and inform the payment method;
- Personal information will be requested, such as your email and CPF. A password will also need to be created at this point;
- You will be asked to do facial recognition right away;
- When this is done, you can now perform remote unlocking/locking of smartphones.
It will be possible to register 12 devices in the same account, but it is necessary to contract a service subscription galaxy padlock for each of them.
Special promotion for premium models and prices
The unlocking and remote blocking service for Galaxy smartphones is not free, but those who have one of the premium models below can enjoy 2 years of galaxy padlock for free. Are they:
- S23 5G, S23+ 5G and S23 Ultra 5G;
- S22 5G, S22+ 5G, S22 Ultra 5G;
- S21 FE 5G?
- Z Fold3 5G;
- Z Fold4 5G;
- Z Flip3 5G
- Z Flip4 5g.
Those who do not have one of the models above can choose to purchase one of the plans: coverage by a year costs BRL 39,90 and the coverage by two years costs R$ 59,90. In addition, whoever subscribes to one of the service packages Samsung Care + from July 19, 2023 will have the protection galaxy padlock for two years.
Remote unlocking and locking process via website or phone
After having registered the smartphone in the service, just access the website of the galaxy padlock and login with your account and password registered in the act of contracting. Then, just select the model and lock it by clicking on the button Block.
Another way to block or unblock a device is by calling 4004-0000 (for capital cities) or 0800-555-000. Then, just press key 3, enter the CPF or CNPJ connected with the account and the 6-digit password. The system will identify the smartphone's IMEI shortly thereafter and the remote lock or unlock will be performed.
The internet connection of the stolen or lost device must be active. But if not, the screen request is pending in the system and as soon as the model connects to the internet via mobile networks or Wi-Fi, the lock (or unlock) will be validated. For more complete protection, it is worth using the eSIM to prevent the operator's SIM card from being removed, interrupting the Internet connection.
Which models are eligible for the Galaxy Lock?
Not all smartphone models ever launched by Samsung in the Brazilian market can be registered with the security service. The company stressed that it is necessary to follow the following requirements for the process to work assertively:
- Tue Android 10 or superior;
- The device needs to be manufactured in Brazil;
- It is necessary that the smartphone has the original Samsung software (One UI);
- The device cannot have domain reservation or corporate management.
In general, cell phones launched by the Korean company in Brazil from 2021 onwards can be registered in the security solution that disables the model in less than a minute. A Samsung said that even if you don't have access to the two-year free plan, customers can sign up outside and add a layer of security to everything saved on their smartphones.
What do you think is new? Did you activate it on your Galaxy smartphone? Tell us us Comment!
See also other features
How to use Samsung Secure Folder for apps and files
reviewed by Glaucon Vital in 19 / 7 / 23.
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