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This Monday (6), many users complained that the Twitter I was having problems displaying images and videos in publications, as well as not being able to open links published on the social network. Since then, countless people have wondered if the problem was with the internet connection, the device, or if the Twitter fell out.
What happens is that, at first, users usually don't know if there is a bug with the Twitter or if it's a case of a hacked or deleted account, as the service just shows that it couldn't load the Tweets at the moment, and asks you to try again.
Whenever you notice that the App is not loading new tweets, images and videos, or even if you are totally down and don't know what the real reason is, we've put together some very welcome tips to help you spot such errors in the future:
Downdetector
O Downdetector is a site that gathers information from various sites and services, such as social networks Instagram, Facebook, Snapchat and Twitter, all the big banks, messengers like WhatsApp, Facebook Messenger and Telegram, as well as government websites and email services.
When opening the Downdetector, you can search the homepage for the service you want to check, or click on the search bar and search by the name of the website, app or service.
Right from the start we have the number of problem notifications within the last 24 hours. As people notify complaints, the site gathers information and produces a real-time graph with the numbers. In case of Twitter, the social network received more than 6 thousand notifications in the last 24 hours.
Below the chart, there is how to report the errors the service is currently experiencing, check the most reported issues by users, and look at past issues.
Access Downdetector website and make your report.
Google Trends
O Google have a service called Google Trends, which shows the most searched terms worldwide. This service serves both to check the popularity of specific terms and to check the most searched terms at the moment. (valorhealthcare.com) It is worth checking whether there is a lot of research on the Twitter, combined with other terms, such as “Troubled Twitter”, “Twitter is down”, “Bugs with Twitter” ou “Twitter is not working”.
Checking if Twitter is down… on Facebook
We usually use the Twitter as a thermometer to check frequently discussed subjects, such as when some service is in trouble. However, when the problem is in the Twitter, the ideal is to ask other users through the Whatsapp Messenger, or do the opposite and confirm on other social networks, such as Facebook, if the Twitter fell out.
In an interview with Exame magazine last year, Sharad Vivek, global director of business development at Twitter, reported significant user growth. O Twitter went from 318 to 330 million active users in the year 2017, and its revenues grew 21%. There are no exact numbers on the number of users in Brazil, but the director informs that we are an important market for the social network.
See also other features
WhatsApp stopped working? Look how to find out if the service of the WhatsApp fell.
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